Head of Alarm Receiving Center (ARC) | Leiter (m/w/d) Alarmempfangsstelle (AES)

Job Summary

This leadership role involves managing the Alarm Receiving Center (ARC) and its intervention services in Gardelegen, ensuring compliance with all relevant laws, standards (like EN 50518), and regulations. The Head of ARC is responsible for leading the team, executing all measures related to incoming alarm reports (EMA, BMA, UMA, AWAG), and directing intervention forces. Key responsibilities include overseeing monitoring systems, connecting hazard detection systems, developing work processes, and ensuring meticulous documentation and evidence tracking. The ideal candidate requires a technical background in electrical or telecommunications engineering, proven multi-year experience managing certified control centers, initial leadership experience, and VdS certification as a Leading NSL Specialist. Success in this role demands a structured work style, strong numerical aptitude, excellent communication skills, and a high degree of customer orientation, offering the opportunity to actively shape dynamic growth processes within an established family company.