Product Owner Core Engagement Platform | Business Informatician (m/w/d)

Job Summary

This role is for a Product Owner focused on the Core Engagement Platform, driving digital capabilities and alignment with the global customer engagement strategy. Day-to-day responsibilities include partnering with internal and external stakeholders to gather requirements, define solutions, and prioritize features. You will oversee contracts, manage service delivery processes, and actively steer value-driven changes in collaboration with vendor teams. A critical part of the role is defining and communicating the platform's vision, goals, and global roadmap, while supporting organizational change management. Ideal candidates possess a degree in Business Informatics or Computer Science and proven experience managing complex change projects, particularly involving IPaaS systems like MuleSoft and global rollouts of Master Data Management (MDM) systems. Familiarity with CIAM solutions (e.g., Salesforce Identity) is also required. This position offers the opportunity to shape critical digital infrastructure within the pharmaceutical or biotech industry, leveraging strong analytical and stakeholder management skills in a global, cross-functional setting.