IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential IT support for end-users, focusing on managing and maintaining endpoint devices and resolving hardware and software issues. Key responsibilities include managing inventory, registering, issuing, and retrieving end devices, setting up workstations, and handling incoming service requests via hotline and ticketing systems. The specialist will classify and resolve hardware and software malfunctions, primarily within Windows 10 and 11 environments, and meticulously document all work steps in a knowledge database. The ideal candidate holds a qualification such as an IT Specialist for System Integration or IT System Electronics Technician, possesses strong experience in hardware/software support, and demonstrates excellent service orientation and teamwork. This full-time, permanent position offers attractive conditions and strong potential for direct employment with a leading European IT service provider.