Business Informatics Specialist (Technical School/FH) | Wirtschaftsinformatiker/in (Fachschule)

Job Summary

This versatile role focuses on actively shaping and optimizing commercial steering and processes within the Customer Service and ICT main department. The specialist will be crucial in defining and monitoring action plans and KPIs for department leadership, focusing heavily on process optimization and cost reduction initiatives. Key responsibilities include building a process management system, digitally mapping existing processes using tools like BI-Boards and Celonis, and coordinating commercial topics, including reporting deadlines for monthly, quarterly, and multi-year planning. The ideal candidate possesses a business degree or equivalent qualification, initial professional experience in controlling, project work, or process management, and strong analytical skills. Proficiency in Microsoft Office (PowerPoint, Excel) and BI tools is essential, with SAP knowledge being a strong advantage. This position requires a strong communicator and networker who enjoys working in interdisciplinary teams and driving change.