Junior Abacus/ERP System Supporter | Jr. Supporter Abacus/ERP 80-100% (m/w)
Evergreen Human Resources AG
Job Summary
This role involves joining a competent support team focused on the Abacus ERP system. The Junior Supporter will be responsible for advising clients on Abacus queries, specifically related to HR, Payroll, and Time modules. Key daily activities include resolving system issues, collaborating closely with 2nd Level Support, creating system documentation, and administering customer system environments. Furthermore, the role involves leading or assisting in user training sessions for Abacus to ensure smooth system operation. This position offers a challenging and diverse scope of work with significant autonomy and short decision paths, supported by very attractive employment conditions, including up to 60% home office, flexible working hours, and above-average social benefits. Success requires strong communication skills, a customer-oriented approach, problem-solving abilities, and fluency in both German and English.
Required Skills
Education
Completed commercial training and/or further education
Experience
- Good to very good knowledge and experience with Abacus
- Professional experience in customer advisory and problem resolution
- Experience in creating system documentation
Languages
Additional
- Requires strong communication skills, customer orientation, and a good numerical aptitude.
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