IT Support Technician | IT-Support Techniker (m/w/d) - Referenznummer: 211125-3-BER

Job Summary

The BFI Group, an established IT service provider operating successfully in the German market since 1998, is seeking an IT Support Technician to join their team in Berlin. This role is crucial for maintaining operational efficiency, focusing heavily on hands-on hardware and systems management. Day-to-day responsibilities include executing IMAC-D processes (Install, Move, Add, Change, Delete), installing and configuring PCs, notebooks, and various workplace systems, and setting up IT peripherals like printers and scanners. The technician will also perform break/fix activities, hardware diagnostics, and manage service tickets both remotely and on-site. Candidates should possess a completed vocational training as an IT Specialist for System Integration or equivalent qualification, good overall IT knowledge, and experience with ticketing systems. This position offers an opportunity to gain valuable professional experience in complex project environments within reputable companies across Germany, making it attractive for both experienced professionals and career starters.