IT Service Technician in Full-Time Helpdesk | IT-Servicetechniker im Helpdesk in Vollzeit (m/w/d)

Job Summary

Join a dynamic IT service team as the primary contact for First and Second-Level Support, acting as the central interface between customers and technical operations. Day-to-day responsibilities include receiving and resolving IT inquiries via email and phone, delivering competent and service-oriented solutions to various IT problems. A core part of the role involves configuring hardware and software according to customer needs, spanning servers, clients, email, security, telephony, printing systems, and telematics infrastructure. The ideal candidate holds a completed IT education (e.g., IT Specialist for System Integration or System Administrator) and possesses strong knowledge of Microsoft environments, virtualization, monitoring, firewalls, and anti-virus solutions. This position offers a secure job in the growing medical IT sector, the possibility of 100% remote work, flat hierarchies, and extensive professional development opportunities.