Technical Customer Consultant | Technischer Kundenberater (m/w/d)
Unknown Employer
Job Summary
Join Nilfisk, a leader in cleaning technology, as a Technical Customer Consultant in Bellenberg, contributing to their strategic shift towards a customer-oriented sales organization. In this role, you will serve as the primary technical point of contact for internal and external clients, analyzing quality metrics to drive targeted improvements. A key part of your responsibilities involves preparing and conducting practical, understandable technical training sessions, as well as creating and translating essential technical documentation. You will also provide on-site technical consultation to customers when necessary, actively participate in national and international projects, and ensure compliance by updating and communicating legal regulations internally. This position is ideal for someone with a technical or electrical background who is motivated by change, possesses strong communication skills, and has experience in customer service and technical process explanation, all while working in a flexible, international environment.
Required Skills
Education
Completed technical or electrical engineering apprenticeship/vocational training
Experience
- Several years of professional experience in a technical environment, preferably in the service sector
- Experience in conducting training and creating corresponding content
- Experience in customer contact
Languages
Additional
- Sales-oriented mindset