2nd Level Support Specialist | 2nd Level Support Mitarbeiter (w/m/d) gesucht!

Job Summary

This role is for an experienced 2nd Level Support Specialist to join a leading digital education solutions company, AixConcept GmbH, focused on enhancing the German education sector through innovative technology. The specialist will be the reliable point of contact for customers, primarily handling the administration and configuration of Windows Servers, including DHCP, DNS, Active Directory, and Group Policies. Key responsibilities also involve managing and configuring complex network infrastructures, including active/passive components, VLANs, Switches, and WLAN systems, alongside setting up and maintaining firewalls like OPNsense. Candidates must possess a completed IT apprenticeship or equivalent professional experience, coupled with profound knowledge of Windows Server and network administration. This hybrid position (Stolberg/Aachen) offers the chance to contribute to the development of educational software through requirements analysis and quality testing, making it an attractive opportunity for IT professionals seeking a challenging and impactful role.