IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role involves acting as the central point of contact for all IT-related issues, providing essential 1st and 2nd Level Support to both internal colleagues and external partners, such as construction service providers. Day-to-day tasks include processing support tickets using Jira/Atlassian, providing remote assistance via Microsoft Teams, and managing the setup and administration of hardware like notebooks and smartphones. A key responsibility is ensuring the functionality of the Microsoft and Apple system landscape and contributing to initiatives involving Cloud, Azure, and Microsoft 365. The ideal candidate possesses a relevant IT qualification or comparable professional experience, strong knowledge of Windows, macOS, and cloud environments, and excellent German (negotiation-level) and good English skills. This position offers high flexibility, autonomy, and the chance to actively shape the company's IT landscape within an innovative team, making it an attractive opportunity for a solution-oriented IT professional.