IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Frankfurt am Main, Hessen, Deutschland
Published Jun 26, 2025
Full-time
Permanent

Job Summary

This role involves providing crucial 1st level IT support for a leading European IT service provider, specifically assisting end-users at Deutsche Bank. Day-to-day tasks include customer support, managing loan devices, and troubleshooting issues with Windows Notebooks, MacBooks, iPhones, and iPads. The specialist will also advise on product selection and system usage in both German and English, handle technical administration of operating systems, IP telephony, and VPN, and meticulously document all inquiries and tickets. This position offers excellent career prospects, modern workplaces, and the chance for a permanent role within a highly innovative IT company.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

  • • Professional experience in support for Apple and Windows products and operating systems

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified