IT Supporter for Airbus | IT Supporter (m/f/d) for Airbus

STRATO Personal GmbH

Hamburg, Hamburg, Deutschland
Published Jun 26, 2025
Full-time
Permanent

Job Summary

This role offers an exciting opportunity to join Airbus Operations as an IT Supporter, focusing on providing essential IT assistance and contributing to service improvement. The successful candidate will handle ad-hoc IT requests, support IT projects, and manage IT equipment and assets according to Airbus processes. Key responsibilities include assisting users with ticket submissions, coordinating IT tasks for new and departing employees, and acting as a first responder for major incidents. The position requires a background in computer science or a related field, strong customer service skills, and proficiency in IT Service Management tools, particularly ServiceNow. This is a permanent position with opportunities for professional development and a competitive compensation package.

Required Skills

Education

Completed studies in Computer Science, Business Informatics, or a comparable qualification

Experience

  • More than two years of professional experience in Computer Science
  • More than two years of professional experience in Stakeholder Management
  • More than two years of professional experience in Customer Service

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified