Second Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is ideal for a technically proficient professional specializing in Windows and/or Linux environments who is ready to take on complex technical challenges within an established IT infrastructure. The Second Level Support Specialist will be responsible for the administration, analysis, troubleshooting, and resolution of technical issues across server, network, and security systems. Key responsibilities include managing Windows Server and Linux technologies (e.g., Red Hat, Ubuntu), utilizing sophisticated monitoring tools (SolarWinds, Checkmk), and maintaining virtualization platforms (VMware, Hyper-V). The role requires strong collaboration skills, as the specialist will work closely with both 1st and 3rd level support teams, contribute to system documentation, and participate in IT development projects like rollouts and migrations. Expertise in collaboration tools like Office365/MS Teams and a strong commitment to data security and continuous professional development are essential for success in this dynamic, full-time, and permanent position.