2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is ideal for a technically proficient professional specializing in the administration and support of complex Windows and/or Linux environments. The 2nd Level IT Support Specialist will be responsible for the analysis, troubleshooting, and resolution of technical issues across the IT infrastructure, including network and server systems. Key daily tasks involve collaborating with 1st and 3rd level support teams, contributing to system planning and implementation, and ensuring the stability and efficiency of the IT landscape through monitoring and optimization. Candidates must possess strong knowledge in network infrastructures, collaboration tools like Office 365 and MS Teams, and be committed to continuous professional development. The position offers an unlimited contract and the opportunity to work with modern technologies, including virtualization, configuration management, and cloud platforms, while contributing to critical IT process documentation and security implementation.