IT Support Specialist | IT Supporter (m/w/d)

Job Summary

This role is ideal for an ambitious IT professional looking to connect technology and people by ensuring seamless system operations and providing high-quality user support. The IT Support Specialist will be responsible for the implementation, maintenance, and support of software, servers, and hardware, while also guaranteeing system availability. Day-to-day tasks include providing technical and application-related support to users via phone, remote access, or on-site visits, and collaborating closely with higher-level support tiers, specialist departments, and external service providers. Key qualifications include a completed vocational training in IT System Integration or a comparable field, foundational experience in 1st and 2nd Level Support, and proficiency with Windows client/server environments and M365. This position offers an environment for continuous professional growth and the opportunity to take on responsibility within a dynamic team.