Internal Technical Support Specialist | Mitarbeiter*in für den Technischen Innendienst     

Job Summary

This role requires a dedicated Internal Technical Support Specialist to serve as the primary technical contact for customers utilizing electrical devices and industrial automation products. Day-to-day responsibilities include providing in-depth technical consulting, developing customized solutions, and generating detailed technical quotes in close cooperation with the outside sales team and external manufacturers. A crucial part of the job involves offering comprehensive customer support, assisting with product installation, commissioning, maintenance, and advanced troubleshooting and error diagnosis. The ideal candidate must possess a completed technical qualification in fields such as Mechatronics or Electrical Engineering, coupled with excellent communication skills and a strong, solution-oriented technical understanding. This position offers an interesting and varied scope of work within a growing company, with opportunities for continuous professional development and potential advancement into field service roles.