Electrical Engineer 3rd Level Support | Elektroingenieur 3rd Level Support (m/w/d)

Job Summary

This role involves providing advanced technical support for photovoltaic and energy storage inverters and energy systems. The successful candidate will be responsible for analyzing and resolving complex technical inquiries and disruptions, offering technical guidance throughout the product lifecycle, and conducting root cause analysis for recurring issues to drive product improvements. Collaboration with development, quality management, product management, and service partners is key. The position also includes creating technical documentation, supporting product discontinuation strategies, and delivering training sessions. It's an ideal opportunity for an experienced electrical or energy engineer with a passion for renewable energy and problem-solving.