Junior IT Infrastructure Support Specialist | Junior IT Infrastructure Support (m/w/d)

Job Summary

This role is ideal for a motivated career starter with initial experience in 1st-Level IT Support, eager to join an international IT Infrastructure Team in Baunach, Germany. Day-to-day responsibilities include processing 1st-Level tickets covering hardware, software, and user inquiries within a Windows environment. The specialist will be crucial in setting up PC workstations for local employees and assisting with cross-departmental projects, including the rollout of new hardware and software solutions. Key qualifications include a completed vocational training in IT System Integration or equivalent, initial practical experience in a Helpdesk environment, and proficiency with Windows operating systems and MS Office products. The position offers a pragmatic, hands-on environment where a service-oriented approach and excellent German and good technical English skills are essential for success.