Voice-over-IP Administrator | Voice-over-IP-Administrator/-in (m/w/d)
Universität Trier UTR allgemein
Job Summary
The University of Trier is seeking a dedicated Voice-over-IP Administrator to join its Center for Information, Media, and Communication Technology (ZIMK). In this role, you will be instrumental in the ongoing development and integration of VoIP systems and Unified Communications (UC) functionalities. Key responsibilities include administering VoIP applications (SaaS) and infrastructure, developing ETL processes and integration frameworks, and overseeing the rollout and operation of softphone installations, including Microsoft MECM. You will also provide essential 1st, 2nd, and 3rd-level support, focusing on problem management for VoIP and UC. This position offers a dynamic environment at the intersection of academia and IT, providing a secure public service role with flexible working hours and opportunities for professional development.
Required Skills
Education
University degree in a relevant field
Experience
- Professional experience in the analysis, diagnosis, and resolution of disruptions
- Experience with Incident and Problem Management, and Service Request Fulfillment processes
- Professional experience in the administration and operation of VoIP application servers in a SaaS environment
Languages
Additional
- Not specified