IT Support Specialist | Mitarbeiter IT Service (m/w/d)

Job Summary

This role is for an IT Support Specialist based in Wolfsburg, serving as the primary contact for the internal Helpdesk. The core responsibility involves providing excellent support, meticulously documenting all work using standard ticketing systems, and managing both software and operating systems. Daily tasks include supporting Incident and Service Request Management, installing and maintaining software, and ensuring adherence to internal and legal regulations. The ideal candidate possesses a completed technical education or equivalent qualifications, along with practical experience managing IT hardware like PCs and printers, and specific knowledge of Windows 10 and 11 operating systems. This full-time, permanent position (initially via temporary staffing with option for permanent hire) offers structured onboarding, flexible working arrangements, 30 days of vacation, and significant opportunities for professional development and vendor certifications.