Technical Specialist / Technician | Techniker/in (m/w/d)
Unknown Employer
Job Summary
This full-time, permanent position in Munich involves providing essential technical support and customer service, focusing on efficient resolution of client issues. The successful candidate will be responsible for processing complaints, quickly resolving customer concerns, and managing the entire repair lifecycle, including technical assessment, creation of cost estimates, and coordinating communication regarding repair status. Key qualifications include a completed technical education, such as an Electronics Technician for Devices and Systems, proficiency in MS Office and technical systems, and a strong service-oriented mindset. This role requires excellent communication skills in both German and English, making it ideal for a motivated team player seeking a long-term role within a dynamic and growing service organization.
Required Skills
Education
Completed vocational training as an Electronics Technician for Devices and Systems or comparable qualification
Experience
- Professional experience in technical customer service or repair management
- Experience with technical systems and administrative software
Languages
Additional
- Not specified