IT Supporter (2nd Level) | IT-Supporter (m/w/d)

Job Summary

This role is for a motivated 2nd Level IT Supporter to join a healthy, growing, mid-sized IT company known for its familial atmosphere and strong focus on sustainable development. The primary responsibility involves managing and executing 2nd Level Support tasks, providing essential technical assistance to employees across various domains. Day-to-day activities include supporting users with Windows operating systems, Onsite issues, Office 365 applications, and specific proprietary applications. A critical part of the job involves meticulous documentation and master data maintenance. The ideal candidate will possess technical expertise, strong customer orientation, flexibility, and the ability to work independently. This position offers an attractive compensation package, individual onboarding, and continuous professional development opportunities within a supportive team environment.