IT Consultant (University/College Level) | Informatiker/in (Hochschule)

Job Summary

This role is for an ICT Customer Consultant at the Vienna General Hospital (AKH Wien), serving as a critical liaison between hospital staff, external partners, and internal IT departments (Wien Digital). The consultant will provide immediate, on-site support and advisory services, ensuring the optimal functioning of clinical systems and supporting patient care. Key responsibilities include coordinating and executing local IT support for medical and hospital information systems (HIS), gathering customer requirements, managing escalations, and applying technical and organizational expertise during IT implementations, pilot projects, and functional testing. The ideal candidate possesses multi-year experience in IT consulting, strong knowledge of ICT fundamentals and hospital IT infrastructure, and familiarity with modern organizational tools like Jira and Confluence. This position is attractive due to its direct impact on healthcare delivery, offering flexible working hours, the possibility of mobile work (up to 60%), and continuous professional development opportunities within Vienna Digital.