Field Service Technician - Kiosk Systems / Information Terminals | Technischer Außendienst (m/w/d) – Kiosksysteme / Infoterminals

Job Summary

This role involves the crucial installation, commissioning, and configuration of specialized information terminals and kiosk systems for a socially engaged company supporting non-profit organizations across Germany. The Field Service Technician will be responsible for executing essential maintenance and service operations directly at customer sites, performing detailed hardware and software fault diagnosis and troubleshooting. Key activities include providing user training on the terminal systems, maintaining clear and solution-oriented communication with clients and internal support teams, and meticulously documenting all service activities. The ideal candidate possesses a technical background in fields like IT systems, mechatronics, or electrical engineering, coupled with strong knowledge of networking and hardware/software installation. This position is attractive due to its blend of technical fieldwork, high degree of independence, and the provision of a company vehicle and modern equipment, all within a secure and socially responsible environment.