Field Service Technician - Remote | Servicetechniker im Außendienst - Remote
Sartorius Corporate Administration GmbH
Job Summary
This full-time, permanent position seeks a Field Service Technician to provide technical service for laboratory instruments, primarily focusing on weighing technology, within the greater Baden-Württemberg area (Heidelberg, Heilbronn, Ludwigsburg, Ulm) as a regional floater. Operating remotely from a home office, the technician will manage 1st Level Support and execute planned service assignments, requiring regular travel both regionally and occasionally across the D-A-CH region (approx. 70% floater activity). Key duties include independent execution of installations, qualifications (IQ/OQ), maintenance, calibrations, and repairs. The role demands meticulous documentation of all work, adhering to highly regulated standards common in the pharmaceutical, chemical, and food industries. The ideal candidate should possess a background in electronics or mechatronics, strong electromechanical skills, and a proven track record in technical field service, combined with excellent customer focus and communication abilities.
Required Skills
Education
Successfully completed vocational training, preferably in Electronics or Mechatronics; Qualification as an Electrician
Experience
- Professional experience in technical field service
- Routine experience in dealing with customers
- Knowledge of measurement and calibration techniques (e.g., working according to ISO/DAkkS, GMP, or GLP standards) is desirable
Languages
Additional
- Mandatory Class B driver's license; Willingness for regular travel, including outside the assigned region (Baden-Württemberg, Hesse, Bavaria, and D-A-CH); Ability to work independently from a home office; Floater activity (approx. 70%)
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