Senior IT Customer and Project Manager | IT Kunden- und Projektmanager - Senior (m/w/d)

Job Summary

This Senior IT Customer and Project Manager role involves comprehensive, service-oriented customer and project management within the IT environment of the SWE Digital GmbH, the central IT service provider for the Stadtwerke Erfurt Group. The successful candidate will take on technical project leadership, utilizing both classical and agile methodologies, managing projects from conception through successful implementation. Key responsibilities include ensuring quality, adherence to timelines, and budget control, alongside reporting and controlling project progress. The role also requires active participation in developing internal customer and project management structures and serving as the primary interface between internal clients, external partners, and technical departments. Candidates need a relevant degree or equivalent qualification, multi-year experience leading complex IT projects, and proficiency in various project management methods, demonstrating strong communication and a solution-oriented approach.