Senior IT Customer and Project Manager | IT Kunden- und Projektmanager - Senior (m/w/d)

SWE Service GmbH

Erfurt, Thüringen, Deutschland
Published Nov 12, 2025
Full-time
Fixed-term

Job Summary

This Senior IT Customer and Project Manager role involves comprehensive, service-oriented customer and project management within the IT environment of the SWE Digital GmbH, the central IT service provider for the Stadtwerke Erfurt Group. The successful candidate will take on technical project leadership, utilizing both classical and agile methodologies, managing projects from conception through successful implementation. Key responsibilities include ensuring quality, adherence to timelines, and budget control, alongside reporting and controlling project progress. The role also requires active participation in developing internal customer and project management structures and serving as the primary interface between internal clients, external partners, and technical departments. Candidates need a relevant degree or equivalent qualification, multi-year experience leading complex IT projects, and proficiency in various project management methods, demonstrating strong communication and a solution-oriented approach.

Required Skills

Education

Completed degree in the field of work or a comparable qualification (e.g., Technician) with corresponding additional certification

Experience

  • Multi-year experience in leading complex IT projects
  • Experience in project controlling and working with project management tools
  • Professional experience utilizing classical and agile project methods

Languages

Not specified

Additional

  • Temporary contract for parental leave cover (expected until December 31, 2027)