IT Specialist: IT Systems Integration Technician for Customer Support | IT-Experte: Fachinformatiker (m/w/d) für den Kundensupport
hanfried Personaldienstleistungen GmbH
Job Summary
This role is ideal for a qualified IT Systems Integration Technician ready to step into a demanding customer support environment in Bremen. The professional will be responsible for providing comprehensive First and Second-Level IT support, tackling hardware and software issues via phone, email, and remote access. Day-to-day tasks include the acceptance, analysis, and resolution of IT problems, alongside the installation, configuration, and maintenance of various IT systems. Key requirements include a completed vocational qualification in IT Systems Integration or equivalent, strong knowledge of Windows and/or Linux systems, networking, and IT security, coupled with excellent communication skills and a strong customer focus. This position offers a secure, full-time, permanent role in a future-oriented company with modern equipment and opportunities for professional development.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in IT support and customer service
- Experience working with ticket systems
- Experience in collaborating with IT departments
Languages
Additional
- Full-time availability (40 hours per week); Permanent contract (Unbefristet); Location in Bremen, Germany
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