IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

This role is ideal for a dedicated IT Support Specialist, responsible for providing 1st and 2nd Level technical support within a global IT services and engineering solutions company in Großwallstadt. Day-to-day tasks involve configuring networks, supporting clients with MS Office and VPN issues, and managing technical requests and disruptions via a ticketing system, both remotely and on-site. You will also be responsible for setting up, expanding, and maintaining workplace computers and peripheral devices like printers, ensuring all activities are thoroughly documented. Key qualifications include a completed education as an IT Specialist for System Integration or comparable qualification, or extensive professional experience in IT Support as a career changer. Strong skills in Microsoft Windows and Office, coupled with excellent German and English proficiency, are essential for success in this challenging and varied role within a flat hierarchy structure.