IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role seeks an experienced IT Support Specialist to join a growing international personal care company, Bübchen, based in Soest. The position is central to maintaining stable and secure IT operations, requiring daily involvement in 1st, 2nd, and 3rd-level support, system configuration, patch management, and detailed documentation. A core responsibility involves monitoring and maintaining critical security systems (Firewall, Antivirus) and backup infrastructure. Candidates must bring a minimum of two years of IT support experience, coupled with deep knowledge of Microsoft environments, including Active Directory, M365, Intune, and AzureAD/Entra ID. Success requires strong analytical skills, a hands-on mentality, and excellent communication, especially when supporting users under pressure. The role is attractive due to its challenging tasks within the cosmetics industry, offering a positive work culture, flat hierarchies, and opportunities for professional development, though it requires weekly travel (1-2 days) to other company sites.