IT Technician | Techniker (m/w/d)

Job Summary

This role is for an IT Technician based in Schleswig-Holstein, focusing on providing essential on-site IT support and managing the infrastructure for an established IT service provider. The core responsibilities include the setup, modification, and dismantling of IT workstations both locally and at external sites. Day-to-day tasks involve troubleshooting IT disruptions, resolving user inquiries directly, and providing training to users on new software and hardware applications. A critical component of the job is managing and documenting all support activities using ticket systems, ensuring compliance with Service Level Agreements (SLAs). The ideal candidate should have a completed education in IT system integration or equivalent professional experience, strong knowledge of Windows operating systems, and practical experience in field support. This full-time, permanent position offers an opportunity for long-term employment and specialization within a supportive team environment.