IT Service Technician and Customer Support Specialist | Servicetechniker (m/w/d) IT Support und Kundenservice

Job Summary

This versatile, full-time role involves managing and maintaining critical IT infrastructure, focusing on both technical implementation and customer support. Day-to-day responsibilities include installing and maintaining hardware and software, managing client and server environments, and integrating new systems into existing networks. A significant part of the role is providing comprehensive IT support, handling 1st Level inquiries, prioritizing 2nd Level requests, and meticulously documenting all service deployments within the helpdesk system. The ideal candidate possesses a completed technical qualification in IT or electrical engineering, coupled with practical experience in networking (LAN/WAN/TCP/IP), data backup strategies, and proficiency with Microsoft SQL Server, Windows Server, and Hyper-V. This position offers an attractive package, including flexible working hours, mobile work options, extensive training opportunities, and mobility support, providing a clear path for professional growth in Hallstadt.