Team Leader Onsite Support | Teamleiter Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role as Team Leader Onsite Support in Donauwörth places you at the forefront of technical service delivery for a market leader in Managed Services. You will be responsible for the technical leadership and operational coordination of a technician team comprising 10 to 15 employees. Daily activities include optimizing existing workflows, ensuring high service quality through internal order coordination, and participating in regular customer meetings. A key part of the role involves escalation management and routine interaction with key users and end-users. Candidates must bring proven experience in team leadership, strong competence in Google Suite and Office 365, and good technical knowledge of Windows operating systems and hardware from brands like HP, DELL, and Apple. This position offers a long-term perspective and professional development opportunities, initially structured as temporary staffing with a strong option for permanent takeover by the client.
Required Skills
Education
Not specified
Experience
- Professional experience in team leadership
- Experience in escalation management
- Routine experience in handling key users and providing end-user support
- Experience coordinating a technical team of 10 to 15 employees
Languages
Additional
- Position located in Donauwörth, Germany. Initial employment is via temporary staffing (Arbeitnehmerüberlassung) with a strong option for permanent takeover by the client. Full-time, permanent contract.
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