IT Order Manager / Dispatcher | IT Auftragsmanager / Dispatcher (m/w/d)

Job Summary

This role is ideal for an experienced IT professional specializing in service coordination and user support within a growing IT consulting firm based in Munich. The IT Order Manager / Dispatcher is crucial for maintaining smooth service operations by coordinating incoming orders, dispatching tickets across the IT department, and managing appointments. Day-to-day tasks involve qualifying and adapting service requests, supporting the IT team, and ensuring seamless communication with customers and end-users. Key qualifications include professional experience in IT, specifically in on-site service or user support, familiarity with ticket dispatching, and proficiency in standard ticket systems and MS Office applications. This position offers an exciting, varied workplace with strong future prospects and the possibility of permanent employment after an initial temporary assignment.