Service Technician | Servicetechniker (m/w/d)

Job Summary

This full-time Service Technician role in Berlin focuses on delivering essential onsite 2nd-Level IT support within an industrial environment. You will be responsible for managing and maintaining client workstations, including Windows clients and iOS devices, as well as handling network and telecommunication issues. Day-to-day tasks involve independently processing incidents and project assignments using the customer's management tool, ensuring smooth operations for business users. Candidates must possess completed IT vocational training or equivalent qualifications, detailed knowledge of current Windows operating systems, and foundational understanding of network infrastructure (Layer 1-3). A professional demeanor and fluent German skills are required for effective client interaction. This position offers a pathway to permanent employment following an initial temporary staffing period, providing stability and professional growth.