Onsite IT Service Technician | IT Servicetechniker (w/m/d) Onsite

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Nov 13, 2025
Full-time
Permanent

Job Summary

This role is ideal for an experienced IT Service Technician looking to join a leading IT solutions and service management company in Hamburg. The successful candidate will be responsible for providing comprehensive onsite support, focusing on the installation, configuration, and troubleshooting of hardware and software. Key day-to-day tasks include handling Incident Management, resolving diverse technical malfunctions, replacing damaged hardware, and administering client and peripheral devices. You will also assist with network infrastructure setup, perform cable checks, and manage IT inventory. The position requires a technical background, professional experience in user support, and familiarity with ticket systems and client operating systems. This is a full-time, permanent opportunity (initially via temporary employment with an option for permanent takeover), offering 30 days of vacation, individual career planning, and extensive professional development and certification opportunities.

Required Skills

Education

Completed technical apprenticeship as an IT Specialist (Fachinformatiker) or IT Systems Electrician (IT-Systemelektroniker), or comparable qualification (e.g., through professional experience)

Experience

  • Professional experience in user support (Anwendersupport)
  • Experience with installation and troubleshooting of hardware and software
  • Experience in conducting IT rollouts

Languages

German (Fluent)English (Basic)

Additional

  • Driving License Class B (Führerschein Klasse B)