IT Support Specialist | Mitarbeiter im IT-Support (m/w/d) Vollzeit

Job Summary

This full-time IT Support Specialist role, based in Erfurt, offers an immediate start through temporary employment with the strong potential for permanent takeover by the client company in the information technology sector. The successful candidate will be responsible for essential day-to-day IT operations, focusing heavily on user management, including setting up new users, administering accounts, and managing access rights and permissions. A core function of the role is providing crucial First-Level Support to end-users via phone and email, efficiently processing and resolving incident reports and troubleshooting various technical issues. Ideal candidates should possess strong analytical and problem-solving skills, be highly customer-oriented, and demonstrate motivation and the ability to work independently. Qualifications should include relevant IT training, such as an IT Specialist degree in Data and Process Analysis or advanced knowledge in Information and Communication Technology, alongside professional proficiency in German and advanced English skills. This position welcomes career starters and offers a competitive hourly wage and an indefinite contract.