IT Service Technician | Servicetechniker und IT-Liebhaber (m/w/d)

BWI GmbH

München, Bayern, Deutschland
Published Nov 12, 2025
Full-time
Permanent

Job Summary

This role is critical for maintaining stable, secure, and efficient IT services as a primary digitization partner for the German Armed Forces (Bundeswehr). Based in Munich (North), you will be responsible for providing essential on-site IT/Telecommunication (TK) service and support to end-users. Daily tasks include the installation, commissioning, upgrading, and maintenance of hardware, executing IMACD (Install, Move, Add, Change, Dispose) tasks, and providing 1st and 2nd-Level support for the IT infrastructure. You will also be involved in implementing customer IT infrastructure, including network and server environments, and participating in IT projects and refresh measures. The ideal candidate holds a qualification such as an IT Systems Electronics Technician and possesses at least three years of relevant professional experience, especially in on-site troubleshooting. This position offers a long-term, secure career path contributing directly to Germany's digital future and security, requiring fluent German skills and the ability to perform cyclical on-call duties.

Required Skills

Education

Completed vocational training as an IT Systems Electronics Technician, IT Specialist for System Integration, or equivalent qualification

Experience

  • 3 years of professional experience in IT service and support
  • Professional experience in on-site troubleshooting and fault resolution for IT/Telecom hardware, networks, and telecommunications systems
  • Experience with DGUV V3 (electrical safety testing) is advantageous

Languages

German (Fluent)

Additional

  • Driver's license Class B required; Rotational on-call duty required; Permanent contract; Location in Munich (North)