IT System Administrator (Focus: Support and Client Management) | Fachinformatiker (m/w/d)

Job Summary

This full-time position in Balingen involves maintaining the continuous flow of IT services for a municipal utility company focused on energy, water, and high-speed internet. The core responsibility is acting as the primary contact in 1st Level Support, managing user and client systems, and resolving technical disturbances. Daily tasks include handling incident reports, consulting and training users, and executing hardware and software rollouts. The role requires broad IT knowledge in operating systems, standard applications, and software distribution systems. The ideal candidate must have completed vocational training as an IT Specialist for System Integration or equivalent, possess strong analytical skills, quality consciousness, and a service-oriented approach. This role offers job security in a stable sector, attractive benefits under the TVöD public service collective agreement, and opportunities for professional development.