IT Application Support Specialist | IT Anwendungsbetreuer (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Nov 11, 2025
Full-time
Permanent

Job Summary

This role involves providing essential third-level technical support and field service for specialized dental practice and laboratory software, working for an established manufacturer serving the DACH region. The successful candidate will primarily focus on diagnosing and resolving complex software and hardware issues, providing on-site service, and conducting customer training on various software products after an intensive onboarding phase. Key qualifications include a completed IT vocational training (e.g., IT Systems Integration Specialist or IT System Management Assistant), strong knowledge of software technology and networking solutions, and practical experience with PC hardware and Microsoft operating systems. This position offers flexible working hours, a highly collaborative team environment, and an indefinite contract with a long-term perspective, making it an excellent opportunity for a service-oriented IT professional looking for a stable career in Munich.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Systems Integration Specialist, IT Customer Consultant, IT System Management Assistant, Service Technician IT, Information Electronics Technician, Dental Technician, Dental Hygienist, or Dental Medical Assistant)

Experience

  • Practical experience with PC technology, MS operating systems, and MS Office applications
  • Professional experience in software support or IT service technician role

Languages

Not specified

Additional

  • Driver's license Class B (required for field service)