Field IT Service Technician | IT-Servicetechniker

Job Summary

This full-time, permanent position is seeking an experienced Field IT Service Technician to provide comprehensive on-site support to clients within a maximum 50km radius of Mülheim an der Ruhr. The core responsibilities include the installation and setup of various IT hardware, such as computers, printers, and monitors. A key daily function involves performing on-site fault diagnosis, troubleshooting complex software issues, and executing necessary hardware repairs when feasible. Furthermore, the role requires expertise in network configuration and planning to ensure robust client infrastructures. This position demands strong technical proficiency, excellent problem-solving abilities, and superior customer service skills, as the technician serves as the primary technical representative directly interacting with clients.