IT Specialist (Full-Time) | Fachinformatiker/-in – Vollzeit (m/w/d)

Job Summary

This role is for a motivated IT Specialist focused on implementing fully digital and automated processes for a digital process agency and its clients. Day-to-day responsibilities include the setup, configuration, and ongoing support of utilized SaaS applications, alongside the installation of standard software. A core part of the job involves documenting digital business processes, planning new software introductions, and implementing workflow automation, potentially including API integrations between systems. Furthermore, the specialist will conduct user training and handle error analysis and troubleshooting. Candidates must possess a relevant technical or commercial IT qualification (such as an IT Specialist certification or a degree in Business Informatics) and demonstrate strong organizational skills, quick comprehension, and the ability to work proactively within a team. Fluency in German is mandatory for clear communication and documentation.