ServiceNow Practice Lead | ServiceNow Practice Lead (m/w/d),München,Stuttgart,Nürnberg,Düsseldorf,Eschborn,Hamburg,München

Job Summary

This senior role requires an industry expert to drive the company's ServiceNow offering, build and develop the dedicated ServiceNow team, and strategically shape the future of the Digital Transformation division. The Practice Lead acts as a consultant for both clients and internal teams, leveraging excellent knowledge of digital workflows, IT platforms, and success factors to design future solutions. Key responsibilities include spearheading pre-sales activities, identifying new business opportunities, and developing robust Business-IT solutions. Furthermore, the role involves taking professional personnel responsibility for the team, ensuring talent acquisition, training, and development. Success depends on coordinating services, projects, and delivery models to ensure first-class ServiceNow solutions are delivered on time and within budget, requiring a holistic view of corporate Business IT and an entrepreneurial mindset.