IT Support Specialist | IT-Support (m/w/d)

Job Summary

This role is ideal for a dedicated IT professional ready to join a dynamic family-owned IT and Engineering company, focusing on providing essential 1st and 2nd-level support. Day-to-day responsibilities include critical troubleshooting and error resolution within the Windows Client environment, managing Dell hardware, utilizing Microsoft software, and maintaining Active Directory and standard Office applications. A key part of the job involves using Matrix42 for software distribution and packaging, alongside building long-term customer relationships. To succeed, candidates must possess a completed technical vocational training (such as an IT Specialist in System Integration) and at least three years of professional experience in a support or service desk capacity. Strong German language skills (B2+) are explicitly required, making this an excellent opportunity for bilingual professionals seeking stability and growth in a supportive corporate environment.