IT Technician | IT-Techniker (m/w/d)
FERCHAU GmbH Niederlassung Bielefeld
Job Summary
This role is ideal for an ambitious IT professional, including recent graduates, looking to elevate technological solutions for clients. The IT Technician will be responsible for handling Service Requests and Incidents, performing initial fault analysis, and providing on-site support to resolve issues and conduct functional tests. Key daily tasks include user instruction on new hardware and software, system setup, replacement, and dismantling, alongside software installation, configuration, and Active Directory administration. Candidates should possess a completed apprenticeship in IT Specialist for System Integration or equivalent qualifications, coupled with experience in user support and utilizing ticketing systems. This position offers an unlimited employment contract, diverse further training programs, and flexibility through mobile working options, making it an attractive opportunity to advance your career in IT support.
Required Skills
Education
Completed apprenticeship as an IT Specialist for System Integration or comparable qualification
Experience
- • Professional experience in user support and working with ticketing systems
Languages
Additional
- Not specified
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