Service and After Sales Coordinator | Koordinator Service / After Sales

Job Summary

This permanent position seeks a proactive Service and After Sales Coordinator to manage and streamline customer service operations. Daily responsibilities include the meticulous planning and coordination of maintenance assignments for clients, alongside the effective deployment scheduling of field service technicians. The coordinator acts as the primary point of contact, handling service inquiries from both customers and technical staff, monitoring the timely execution of all service orders, and diligently documenting maintenance reports upon completion. Furthermore, the role involves preparing essential documentation such as spare parts proposals and cost estimates. Candidates must possess a completed technical education or university degree, coupled with professional experience in service coordination or customer service. Essential requirements include strong organizational and communication skills, proficiency in MS Office, fluency in German, and good English skills. The role offers flexible working hours and opportunities for professional development within a strong team.