Software Support Specialist | Mitarbeiter/in im Software-Support

Job Summary

This role is ideal for an IT professional or a technically enthusiastic career changer looking to provide essential support for a leading CRM and ECM software suite used by insurance brokers and financial service providers across Germany. The Software Support Specialist will be responsible for assisting customers with the application and usage of the proprietary software, diagnosing and resolving technical issues, and developing customized solutions for unique deployment scenarios. Key requirements include a strong technical understanding, high service orientation, and excellent communication skills. This position offers an engaging and varied role within a successful, growing IT company, providing comprehensive training and opportunities for professional development, making it an attractive opportunity for those seeking a stable, future-oriented career.