IT Support Specialist (Part-Time) | IT-Support / Teilzeit (20 STd)

World Vision Deutschland e.V.

Friedrichsdorf, Taunus, Hessen, Deutschland
Published Nov 10, 2025
Part-time
No information

Job Summary

This part-time role (20 hours per week) as an IT Support Specialist, located near Frankfurt am Main, focuses on maintaining seamless IT operations for the organization. The specialist will be the primary point of contact for technical issues, handling inquiries both on-site and through a formal Help-Desk ticket system. Key responsibilities include immediate intervention to resolve critical disturbances and providing robust support for staff and guests, particularly with conference technology setup and troubleshooting. Furthermore, the role involves managing the technical aspects of employee lifecycle, including onboarding new staff with brief system introductions, and ensuring the accurate setup, configuration, and regular updating of all company PCs. The ideal candidate is dedicated, technically proficient, and ready to ensure high availability and functionality of all IT systems.

Required Skills

Education

Not specified

Experience

  • Professional experience in IT support and Help Desk operations
  • Experience managing user inquiries via ticket systems
  • Experience with on-site troubleshooting and immediate disturbance resolution

Languages

Not specified

Additional

  • Part-time position (20 hours per week)