IT Helpdesk Specialist | Mitarbeiter (w/m/d) im IT-Helpdesk

Diakonie Service-Zentrum Oldenburg GmbH

Oldenburg (Oldb), Niedersachsen, Deutschland
Published Nov 7, 2025
Full-time
Permanent

Job Summary

This role involves providing essential 1st and 2nd Level IT support for a social sector service center in Oldenburg, starting January 16, 2026. Day-to-day responsibilities include the autonomous resolution of IT disruptions, processing service requests, and ensuring the efficient and reliable operation of all IT systems. A key focus is supporting the installation, configuration, and maintenance of client systems, with specific optimization tasks related to Microsoft Azure and Microsoft 365 environments. Candidates must possess a completed IT qualification, broad system administration knowledge, and a strong service orientation. The position offers an attractive, permanent, full-time contract, extensive opportunities for professional development, flexible working arrangements, and a competitive salary based on the Diakonie Niedersachsen collective agreement, making it ideal for motivated professionals looking to drive digitalization.

Required Skills

Education

Completed training or comparable qualification in the IT field

Experience

  • Professional experience with broad IT knowledge and system administration affinity
  • Initial professional experience in IT support (beneficial)

Languages

German (Fluent)English (Intermediate)

Additional

  • Identification with Christian diaconal values; Start date January 16, 2026; Full-time (38.5 hours/week); Location in Oldenburg.