Technical Claims Management Coordinator | Koordinator technisches Schadenmanagement (m/w/d)

Neo Temp GmbH

Leipzig, Sachsen, Deutschland
Published Nov 6, 2025
Full-time
Permanent

Job Summary

This role involves taking responsibility for the Claims Management department, focusing on claims adjustment, collaboration with technical experts, and claims auditing. The Coordinator acts as the central interface within the claims process, coordinating and forwarding critical information, and strategically developing claims adjustment processes and structures in close cooperation with departmental leadership. Day-to-day tasks include supporting technical teams in disposition and operations, managing professional communication with clients, project managers, and technicians via various channels, and processing disturbances using the SAP ticketing system. A key function is immediate deployment coordination for urgent cases, such as water damage, ensuring prompt handover to relevant technical departments or in-house technicians. The ideal candidate possesses a commercial or technical background, multi-year experience in claims management or technical property support, and strong organizational and problem-solving skills, coupled with proficiency in MS Office and ideally SAP.

Required Skills

Education

Completed commercial or technical vocational training, ideally with additional qualification in Claims Management or Building Services Engineering

Experience

  • Multi-year professional experience in claims management, technical property support, or comparable areas
  • Experience in coordinating processes and managing internal and external interfaces

Languages

Not specified

Additional

  • Not specified