IT Onsite Support Technician | IT-Onsite-Techniker (w/m/d) Anwendersupport

Job Summary

This full-time, permanent position in Munich seeks an experienced IT Onsite Support Technician to ensure smooth IT operations for a major IT service client. Key daily responsibilities include the installation and maintenance of essential hardware such as desktops, notebooks, printers, and peripherals. The role requires expert troubleshooting of Windows client environments, hardware, and basic network issues, alongside managing and documenting support tickets using ITSM tools. You will also be responsible for setting up, moving, and dismantling IT workstations, and providing direct, professional support to end-users, including data and profile backup. Successful candidates must possess IT vocational training or extensive professional experience in IT support, strong knowledge of Windows client environments and Active Directory permissions, a Class B driver's license, and fluent German (C1 minimum). This role offers job security and the potential for direct takeover by the client.